General Terms and Conditions

Terms and Conditions

ARTICLE 1 - Privacy Policy

This privacy policy applies to We inform you that your personal data is processed when you use our website and that it is kept confidential. Data protection and security are of utmost importance to us, which is why we are committed to safeguarding your privacy and handling your personal data with confidentiality.

What does personal data mean?

Personal data is defined in the UK GDPR as:

“‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

How do we collect and process your personal data?

You can visit and read most of the content on our website without providing any personal information.

In order to access various content elements, such as technical documentation, videos, subscriptions to event notifications or special marketing material, you are required to provide your email address and name, which we will process in accordance with all applicable data protection requirements.

We will use your email address to provide you with additional information about products and services if you subscribe to our newsletter, free product updates, and special offers. Subscription is voluntary and you can unsubscribe at any time by clicking on the unsubscribe link in the email.

We collect the following information:

  • Surname
  • First Name
  • E-mail Address
  • Phone Number
  • Country

ARTICLE 2 - Data Protection Principles

Our site is mainly designed in a way that limits the collection and processing of personal data to a minimum. In some cases, we are obliged to transfer your personal data to third parties in connection with the requirements of applicable law. This is the case, for example, when there is reason to suspect a user of committing a crime or misuse of our site.

We may use external service providers to provide certain services. Since such external service providers must have access to personal data, we ensure that any such access will be limited to the extent necessary to provide the relevant service. In addition, such external service providers must comply with all applicable data protection regulations.

ARTICLE 3 - Log Files and Cookies

We collect some information by using log files and cookies. This concerns mainly the following information:

  • Visited pages and requests
  • Time and day of connection
  • IP Address
  • Operating System

The use of such files allows us to:

  • Track orders
  • Make statistics
  • Improve our service and provide a personalised welcome
  • Create a personalised consumption profile

You can set your browser settings so that cookies are blocked or your system informs you whenever a website wants to set cookies. However, you should be aware that due to the blocking of cookies, you will no longer be able to use all the functions of our website.

ARTICLE 4 - How do we protect your personal data?

The personal data we collect is stored on secure servers. Access is only permitted to a limited number of authorised persons, who are required to manage our website or to ensure its proper functionality, especially with regard to technical support.

ARTICLE 4 - How do we protect your personal data?

The personal data we collect is stored on secure servers. Access is only permitted to a limited number of authorised persons, who are required to manage our website or to ensure its proper functionality, especially with regard to technical support.

ARTICLE 5 - What are your rights with respect to your personal information?

You can access and change your profile by logging in to your account.

If you wish, we will inform you about the personal data we keep about you and for what purpose(s). If we ever keep incorrect data about you, despite the fact that we make every effort to keep the data stored in our possession accurate and up-to-date, we will correct it as soon as we discover the inaccuracy or upon your request.

In such cases, please contact:

In case you want us to delete your personal information or to withdraw consent to the specific processing of your personal data, please contact us in the same way. You can also delete account information by confirming this setting on your profile.

If deleting your data is not possible for technical or legal reasons, we will block the relevant data.

ARTICLE 6 - Intellectual property

The use of lingerie-lvl-patterns patterns is permitted:

For personal use

The rights to each pattern you purchase are exclusively owned by self-employed Aleksova Anastasia. Buying a pattern from this website only grants you permission to use it for your personal, non-commercial use. You also agree not to resell, rent, loan, or use the pattern(s) in any way that would result in you or a third party benefiting financially from it. This includes (but not limited to) using the patterns in sewing classes, seminars, workshops or other educational activities. All photos on the website belong to our clients and partners. Public posting on the Internet, social networks, and mass media cannot be published without prior written consent of the author.

For commercial purposes

For commercial purposes only when sewing lingerie to order, creating collections of lingerie, provided that the patterns are used only in production without subsequent distribution to individuals.

ARTICLE 7 - Personal user account: access and storage of data

The user’s personal account is designed for the convenience of using the site, storing data about purchases, and communicating with the support service.

Access to the personal account is opened automatically when the first purchase is made or by the user. Access is organised when you enter a login (e-mail address) and a password – data about which comes in an email, simultaneously with the first purchase, or after self-registration on the website.

The seller guarantees the safety of the purchase data in the personal account for 1 year from the date of purchase. To ensure the safety of the purchased product to be downloaded for an unlimited period, we ask you to save it on your own media.

Access to the personal account may be restricted in the event of:

— during technical works,
— during work on updating the website.

You can find out the access restrictions for a particular event by emailing us at

Blocking access to your personal account is possible in case of detection of facts of violation of the conditions specified in the paragraph “Product copyright protection” of this agreement.

ARTICLE 8 - Refund policy

1. Change of size of the pattern is possible via your user account before the pattern was downloaded.

2. Refunds can be processed only if the pattern has not been downloaded.

ARTICLE 9 - How can you contact us?

If you have any questions or suggestions regarding the protection of your personal data processed in connection with your use of our website, please contact us:

General terms and conditions of sale of 03/06/2024

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